Privacy Policy

Last Updated: February 11, 2025

Introduction

Welcome to Mulchat. This Privacy Policy explains how Shenzhen Chenxi Information Technology Co., Ltd ("we," "us," or "our") collects, uses, and discloses information about you when you use our mobile application, Mulchat (the "Service").

Information We Collect

We collect information you provide directly to us, information we collect automatically when you use our Service, and information from third-party sources.

  • Account Information: When you create an account, we may collect information such as your email address or sign-in credentials from third-party services (like Apple or Google).
  • Usage Information: We collect information about your activity on our Service, such as languages practiced, conversation history with AI partners, and features you use. This helps us improve our AI models and user experience.
  • Device Information: We may collect information about the device you use to access our Service, including the hardware model, operating system and version, and unique device identifiers.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service;
  • Personalize the Service and provide content and features that match your interests;
  • Process transactions and send you related information, including confirmations and receipts for in-app purchases;
  • Respond to your comments, questions, and requests and provide customer service;
  • Monitor and analyze trends, usage, and activities in connection with our Service.

Data Sharing and Third Parties

We do not share your personal information with third parties except in the following circumstances or as otherwise described in this Privacy Policy:

  • With your consent: We may share information about you with your consent or at your direction.
  • For legal reasons: We may disclose your information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.

Changes to This Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).

Contact Us

If you have any questions about this Privacy Policy, please contact us at account@mulchat.art.